Call 719-266-8088 to discuss interpersonal, team communication keynotes, consulting, coaching, training, strategic planning facilitation, business interviews, presentation skills, DISC personality styles. Veteran owned, woman owned small business near Denver in Colorado Springs. |
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Laura Benjamin's Pinehurst Press Ltd. Interpersonal, Organizational Communication Strategies |
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Struggling to communicate who you are, what you've done and what you can do for others? Communication is never just business - it's always personal! Perhaps we can help... |
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Struggling to raise an issue, prove your point or communicate with confidence and clarity?
Then perhaps the CARLA Concept Communication, Creative Thinking and Decision Making Program is right for you!
How to Raise an Issue, Prove Your Point and Communicate with Confidence & Clarity
Ever have trouble getting your point across? Do you struggle with know-it-all's or those who dominate discussions? Wish you could coach others without being “the bad guy” or deliver difficult news in a confident, compassionate way?
You're not alone. Interpersonal communication is one of the most challenging yet necessary skills in today's increasingly technical work environment. While surveys consistently report it's the foundation of interpersonal and professional success, most of us still struggle to get it right and do it well.
This lively, educational, interactive program is for those who rely on effective communication to motivate others, accomplish tasks, clarify ambiguities or craft a persuasive message. In 5 simple steps, participants will learn multiple ways to apply this practical communication tool to leadership, team development, coaching, conflict and decision-making. It's easy to remember, simple to use and has helped thousands of professionals, frontline leaders, teachers, technicians and project managers get better results in 5 simple steps!
This program is perfect as a half or full day training program, conference keynote or general session with a breakout skill building seminar. Laura Benjamin is the author of The CARLA Concept™: How to Raise an Issue, Prove Your Point and Communicate with Confidence & Clarity, Second Edition, 2009.
Learning Objectives: By the end of this session, participants will have the ability to...
- Impact organizational practices that discourage effective communication
- Prevent “knowledge blockage”
- Build collaborative teams
- Soften an overly direct or blunt communication style
- Deliver bad news with confidence and compassion
- Strike a balance between participation and facilitation
- Boost confidence before the BIG meeting
- Raise an issue without being labeled “not a team player”
- Raise one's personal and professional “credit rating”
- Shorten the line outside the office door
- Pitch a persuasive point or overcome objections
- Coach others without feeling like “the bad guy”
- Conduct effective behavioral interviews
- Justify expenses or request resources
- Brief the boss or senior leaders
- Build self-confidence and self-determination skills
- Build resilience in changing and challenging times
- Identify “best practices” and conduct gap-analysis
Look who else has put The C.A.R.L.A. Concept™ to work...
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To bring this program to your next learning event, please call 719-266-8088
WHAT PEOPLE SAY ABOUT THE CARLA CONCEPT:
Laura, I commented to Chuck last night how smooth the meeting seemed to go. I'm impressed... (your program) made the entire organization look good. I've already received positive feedback. They commented what a great program it was and they all want your book!
I sent an email to the President of the Mile Hi Denver Chapter and suggested he get his VP of Programs to contact you. I felt their chapter members would benefit from your presentation. I'm sure having two of their board members at the meeting last night will just add to the endorsement. As always, it's a pleasure to hear your programs. Thanks! Tina Wisler, Pikes Peak Project Management Institute
Laura, I forwarded your contact information and testimonials to the VP of Programs for Denver. You'll probably be hearing from him! Thanks again for a wonderful program – many good comments last night! Joyce, Pikes Peak Project Management Institute Program Chair
…great ideas! Glenda Chippi, Western English Trade Association, Denver CO
…relevant to everyone's job and life. This showed me something helpful for my life. Laura was engaging and used great examples and exercises. Carly Hayden, Four Points Southeast Hotel, Denver CO
…a different way to communicate to create positive outcomes. Mary Williams, NeighborWorks America, Denver CO
…it is very useful information. I can use this when I get into the office tomorrow. Sheila Z. Syty, CGMP, U.S. Court of Appeals, Denver CO
…always relevant! Amy Erickson, Resort Quest Aspen, Greenwood Village CO
…it is very useful…I can apply immediately. Michelle Milner, Conference Direct, Erie CO
Going through real life examples was great in understanding how the process works. Donna Fry, Colorado Springs CO
Thank you - it was absolutely wonderful. Jo Luesse, Colorado Springs CO
The information on this web site is copyright © 2001-2008 by Laura Benjamin and Pinehurst Press Ltd. All rights reserved. If you copy material from this site for use in any print or electronic media, please ask permission first by email