Call 719-266-8088 to discuss interpersonal, team communication keynotes, consulting, coaching, training, strategic planning facilitation, business interviews, presentation skills, DISC personality styles. Veteran owned, woman owned small business near Denver in Colorado Springs. |
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Laura Benjamin's Pinehurst Press Ltd. Interpersonal, Organizational Communication Strategies |
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Struggling to communicate who you are, what you've done and what you can do for others? Communication is never just business - it's always personal! Perhaps we can help... |
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Colorado Customer Service Consultants and Banking Mystery Shopper Project, Peoples National Banks of Colorado
"The mystery shops done by Laura Benjamin and her staff were extremely beneficial in allowing us to look at our business through another set of eyes. Based on feedback from those shops, we made several changes in how we operated our branches. It is very easy to get in the habit of looking at your business the same old way and never realizing how your customers perceive you and what you do. The mystery-shopping program Laura and her crew offered provided a valuable second opinion as to how we could improve and become more competitive. It helped us stay sharp. I would certainly recommend the program."
Mark Dunsmoor, President, Colorado East Bank & Trust, Pueblo CO (Former President, Peoples National Bank, Colorado Springs CO)