Laura Benjamin's Pinehurst Press Ltd. Interpersonal, Organizational Communication Strategies

Struggling to communicate who you are, what you've done and what you can do for others?

Communication is never just business - it's always personal! Perhaps we can help...

Leadership, Supervisory and Management Development Training Testimonial from the State of Florida, Department of Children and Families

Dear Ms. Benjamin,

Your presentation to my staff regarding supervisory call center skills was outstanding. I received many laudatory comments from the staff regarding not only the content of your presentation, but also regarding your delightful and professional delivery. The group participation exercises were very effective in getting the key points across. This was one of the few call center training’s that met all of the expected objectives. We look forward to your follow-on individual training sessions in April.

I would recommend you to any organization that is seeking to create an innovative training program. You not only took the time to learn about our organization, but you were also very helpful in providing several optional programs. Thanks for adding a higher level of professional training to our organization.

Sincerely,

Christine McMillon-Lane, Chief
State of Florida Abuse Hotline
Department of Children and Families