Call 719-266-8088 to discuss interpersonal, team communication keynotes, consulting, coaching, training, strategic planning facilitation, business interviews, presentation skills, DISC personality styles. Veteran owned, woman owned small business near Denver in Colorado Springs. |
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Laura Benjamin's Pinehurst Press Ltd. Interpersonal, Organizational Communication Strategies |
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Struggling to communicate who you are, what you've done and what you can do for others? Communication is never just business - it's always personal! Perhaps we can help... |
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Employee Retention and Engagement: Leadership Development for Those Who Dare to be Different!
Research concludes that frontline leaders are the key to organizational success! The Gallup Organization conducted a 25-year survey of one million employees and 80,000 managers in the first cross-industry study linking employee opinion to performance. The main factor influencing profitability, productivity, employee retention, and customer satisfaction was the quality of the relationship between the employee and the frontline supervisor!
At a time when we face the first wave of "baby boomer" retirements combined with ¾ million fewer workers per year since the 1980's, strong leadership is a significant concern. This program covers what it takes to be successful in a leadership role, how to earn respect and motivate and develop employees to achieve higher results.
This fun, interactive program is for frontline leaders who strive to engage and retain top talent as well as pursue their own professional development. Marcus Buckingham and Curt Coffman's landmark book, "First Break All the Rules" is used as a reference text, along with Laura's handbook, "The C.A.R.L.A. Concept: How to Raise an Issue, Prove Your Point and Communicate with Confidence & Clarity".
Learning Objectives
By the end of this program, participants will have learned how to:
• Discover the 4 Key Competencies of Great Leaders
• Identify the 12 Needs of Top Performers
• Define the Leadership Role That Fits You Best
• Quantify the Hard and Soft Costs of Employee Turnover
• Develop "Provocative Questions" to Get Teams Talking
• Apply the "CARLA Concept" for Highest Performance Results
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